The effects of performance feedback on self-esteem

This study investigated the use of impression management techniques when processing evaluative performance feedback. It was hypothesized that negative feedback, as compared to positive feedback, would lead to greater self-esteem enhancement and lower perceptions of task importance. Introductory psychology students (n=46) participated in two sessions. In session 1 subjects completed self-esteem questionnaires and than a verbal analogy test. In session 2 subjects received non-contingent feedback about their performance. Feedback was of two types: positive or negative. Subjects then completed the self-esteem questionnaires and a questionnaire designed to assess their reactions to the feedback. Repeated measures ANOVA failed to show significance, but subjects in both conditions exhibited a slight increase in self-esteem. Reactions to feedback indicate that subjects may make use of the impression management technique of self-enhancement.